Last updated: March 15, 2026
Viewrail ("we," "us," "our") is committed to protecting the personal information of our customers, website visitors, and business partners. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices available to you.
Information you provide directly: When you request a quote, place an order, contact support, or subscribe to our newsletter, we collect your name, email address, phone number, mailing address, and project details.
Automatically collected information: When you visit our website, we collect IP address, browser type, device identifiers, pages viewed, and referring URLs through cookies and similar technologies.
Third-party information: If you contact us through a third-party platform (such as social media), we may receive information about you from that platform in accordance with their privacy policies.
We do not sell personal information. We share data with:
We use cookies for session management, analytics (Google Analytics), and personalized advertising. You may control cookie preferences through your browser settings or our cookie consent banner. Disabling cookies may affect certain website features.
We retain customer order and contact data for seven years to comply with tax and accounting obligations. Marketing data is retained until you unsubscribe or request deletion.
Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data, and to object to or restrict processing. To exercise these rights, contact us at [email protected]. We will respond within 30 days.
We implement industry-standard security measures including TLS encryption for data transmission, access controls, and regular security assessments. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.
Our website and services are not directed at children under 16. We do not knowingly collect personal information from minors. If we become aware of such collection, we will delete the data promptly.
Our servers are located in the United States. If you are located outside the US, your data will be transferred to and processed in the US, where data protection laws may differ from those in your country.
We may update this Privacy Policy periodically. We will notify you of material changes by posting a notice on our website or by email. Continued use of our services after changes take effect constitutes acceptance.
Privacy inquiries: [email protected]
Viewrail, Fort Wayne, Indiana, USA